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Working with a Firewall and Virus Software

Knowledgebase
Working with a Firewall and Virus Software
 

Problem
Using the browser with a firewall and Virus software enabled.

Solution

Working with a Firewall and Virus Software

Using the browser with a firewall and Virus software enabled.

The program displays the "cookies required to proceed..." message.

To receive the best Faulkner experience possible, please enable cookie acceptance on your Web browser. Registered user features - including search capabilities and account benefits - cannot be enjoyed while your cookies are disabled.

What is a cookie?

A cookie is a unique identifier sent to your comuter by a Web server and stored on your computer's hard drive. This authenticated tag lets a server identify you. Cookies allow us to recognize previous visitors to our site; record a visitor's progress on our site (including which pages are visited and hw much time is spent on each page); track the page visited before coming to Faulkner; track the page linked to when leaving Faulkner; maintain search and booking histories; and recall certain information that a visitor previously entered. A cookie is what alows many sites to greet you upon every return with a message such as, "Hi, Bill! Welcome back."

Why does Faulkner use cookies?

At Faulkner, we use cookies to improve your shopping experience and reduce the time it takes for you to complete a booking. Our cokies do not include any personal information, but they do help us track which of our Web pages are visited and what services are most often used. Please note that in order to use our site, your cookies must be turned on. However, be assured that Faulkner does not and cannot use cookies to retrieve personal information about you from your computer that you did not knowingly and voluntarily provide to us.

If you have any questions regarding Faulkner's data collection, please review our Privacy Policy.

These messages are due to a firewall or virus software preventing the saving of temporary data to the local hard drive. All browsers have similar settings. It's quick and easy to turn on the cookies feature.

How do users turn on cookies?

You can usually find your cookies settings in one of your Web browser's drop-down menus. Making the adjustment to your settings is simple.

Windows

Step 1: Windows Internet Expolrer: Select "Internet Options" from the tool menu.

 

Step 2: Windows Internet Explorer: Choose the "Privacy" tab.

 

Step 3: Windows Internet Explorer: Make your selection in the middle of the dialog box provided.

Macintosh

Macintosh Safari: Select "Preferences" from the Safari Menu

Macintosh Safari: Choose "Security" at the top of the window. Make your selection in the middle of the dialog box provided.

 

Internet Explorer Version 6

1. From the "Tools" menu, select "Internet Options."

2. Click on the "Privacy" tab.

3. Move the Privacy Settings slider to the bottom to select "Accept All Cookies."

4. Click on the "OK button.

Internet Explorer Version 5

1. From the "Tools" menu, select "Internet Options."

2. Click on the "Security" tab.

3. If the security level is set to "Custom," you can change it to another setting (we recommend "Medium") or click the Custom Level" button. Then, under "Cookies," click on "Enable" for both options.

4. Click on the "OK" button.

Mozilla Firefox Version 1

1. From the "Tools" menu, select "Options."

2. Click the "Privacy" button on the left.

3. Under "Privacy, click on "Cookies."

4. Under "Cookies," check "Allow sites to set cookies."

Netscape Version 7

1. From the "Edit" menu, select "Preferences."

2. Click on the plus (+) to the left of "Privacy & Security."

3. Under "Privacy and Security," chose "Cookies."

4. Under "Cookies," select "Enable all cookies."

Netscape Version 6

1. From the "Edit" menu, select "Preferences."

2. Click on the plus (+) to the left of "Advanced."

3. Under "Privacy and Security," choose "Cookies."

4. Under Cookies," select "Enable all cookies."

IBM-compatible Systems Using AOL

Depending on which software you're using, this may be a two-step process:

Part 1

1. Click on "MY AOL."

2. Click on "Preferences."

3. Click WWW.

Part 2

Once you are viewig the WWW box, you will have to try each of the following methods. Either one or the other should address your needs.

Version A

4. Click on the "Security" tab.

5. If the security level is set to "Custom," you can change it to another setting (we recommend"Medium") or click the "Custom Level" button. Then, under "Cookies," click on "Enable" for both options.

Version B

4. Click on the "Advanced" tab.

5. Under "Security," find the "Cookies" section and select "Always Accept Cookies."

6. Click on the "OK" buton.

Macintosh/Power PC Systems Using Safari

1. From the "Safari" menu on the AOL toolbar, select "Preferences."

2. Select the "Security" icon.

3. Next to "Accept Cookies," select "Always."

Macintosh/Power PC Systems Using Mozila Firefox

1. From the "Firefox" menu, select "Preferences."

2. Click the "Privacy" icon on the left.

3. Next to "Privacy," click on "Cookies."

4. Under "Cookies," check "Enable Cookies."

Macintosh/Power PC Systems Using AOL

1. From the "My AOL" menu on the AOL toolbar, select "Preferences."

2. Select the "WWW" icon.

3. Click on "Advanced Settings."

4. Under "Receiving Files," choose "Cookies."

5. For "When Receiving Cookies," select "Never Ask."

Macintosh/Power PC Systems Using Netscape

1. From the "Edit" menu, select "Preferences."

2. Click the "Advanced" category.

3. Under "Cookies," check "Accept All Cookies."


Still need help? Please send us an email.



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